Privacy Policy
Northbridge Psychiatric care ("we," "us," or "our") respects your privacy. This notice explains what information we collect through https://www.northbridgepsychcare.com (the "Site"), how we use it, and the choices you have. This notice applies to the Site only. It is separate from our HIPAA Notice of Privacy Practices, which governs how we handle protected health information for patients in our care and is provided to you when you become a patient.
Information you give us. When you contact us, fill out a form, or request an appointment, we may collect your name, email address, phone number, and any details you choose to include in your message.
Information collected automatically. When you visit the Site, our servers and analytics tools may record your IP address, browser type, device information, the pages you view, and the dates and times of your visits. We use cookies and similar technologies for this. You can disable cookies in your browser settings, though some parts of the Site may not work as well afterward.
Do not send health details through this Site. Our contact forms and email are not secure channels for sensitive health information. Please do not send symptoms, diagnoses, medication details, or other protected health information through the Site. Use the secure patient portal or call the office instead.
How we use your information. We use the information we collect to respond to your inquiries, schedule appointments, operate and improve the Site, and meet our legal and professional obligations.
How we share your information. We do not sell your personal information. We share it only with service providers who help us operate the Site (for example, website hosting and analytics providers) under agreements that limit their use of it, or when required by law.
Third-party services. The Site may use third-party tools such as web analytics or scheduling software. These providers have their own privacy practices, which we do not control. The Site may also link to outside websites that we are not responsible for.
Data security. We use reasonable safeguards to protect the information we collect. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Data retention. We keep website inquiry information only as long as needed to respond to you and meet our legal and recordkeeping obligations, then delete it.
Your choices and rights. You may ask us what personal information we hold about you, request that we correct or delete it, and opt out of non-essential cookies. Depending on where you live, state privacy laws may give you additional rights. To make a request, contact us using the details below.
Children's privacy. The Site is not directed to children, and we do not knowingly collect their personal information through it. If you believe a child has provided information through the Site, contact us and we will delete it.
Changes to this notice. We may update this notice from time to time. The current version will always be posted here with the date below.
Contact us. Questions about this notice can be sent to jdavis@northbridgepsychcare.com
Last updated: May 31, 2026